Privacy

Last updated: October 27, 2026. This notice explains how our store handles personal information when you visit our website, use an account, place an order, request support or interact with communications. It applies to this store's website and services, subject to any additional notice shown at collection.

Information we collect

Depending on your interaction, we receive contact details, account information, billing and delivery addresses, order and return details, product selections, messages you send, and your preferences. Our website may collect device and browser details, IP address, cookie identifiers, pages viewed, cart actions and approximate location derived from technical information. Payment providers process payment details needed to complete transactions; we may receive payment status and limited transaction information rather than full card numbers.

Where information comes from and why we use it

Information comes from you, your use of the website, the commerce platform and service providers that support orders, delivery, security and customer service. We use it to operate the website and cart; process orders, payments, returns and exchanges; deliver purchases; answer questions; maintain accounts; prevent fraud; protect the website; comply with law; and, where enabled and permitted, measure website use and provide relevant marketing or advertising. Where a legal basis is required, the basis may be performance of a transaction, compliance with a legal duty, our legitimate interest in operating and securing the store, or consent where applicable. You may withdraw consent for future use where that right applies.

Cookies and advertising

Necessary cookies and similar technologies support cart contents, login, preferences, security and site performance. Optional analytics or advertising technologies may collect browsing activity or identifiers if enabled and permitted by law. Search advertising services, if enabled, may use this information for measurement or ad personalization subject to applicable choices. Your browser can restrict cookies, but disabling necessary cookies may affect shopping functions. Use the privacy choices offered on the website, where available, and the controls provided by your browser or advertising provider.

When information is shared

We share information as needed with the commerce platform, payment processors, delivery carriers, hosting, security, support and other service providers performing tasks for the store. We may disclose information to comply with a legal obligation, respond to lawful requests, protect rights and safety, or facilitate a permitted business transfer. Advertising or analytics partners may receive information only to the extent those tools are enabled and applicable law allows. If an activity is treated as a sale or sharing of personal information under applicable law, we provide the required notice and opt-out controls.

Retention, security and transfers

We retain information for as long as reasonably necessary for orders, customer support, recordkeeping, dispute resolution and legal obligations, then delete or de-identify it where appropriate. The period varies by data type and purpose. We use reasonable administrative and technical measures and the protections of our service providers, but no internet transmission or storage system can be guaranteed completely secure. Service providers may process information in other locations; we use safeguards required by applicable law when transfers occur.

United States privacy rights

Depending on your state and the law that applies, you may request access to, correction of, or deletion of personal information; request a copy; and opt out of certain sales, sharing or targeted advertising. California residents may have rights under the CCPA as amended by the CPRA, including the right to know, correct, delete, opt out of sale or sharing when applicable, limit certain uses of sensitive personal information when applicable, and not be discriminated against for exercising these rights. We will verify requests as required by law and explain any applicable exception. An authorized agent may submit a request where state law permits.

Where applicable, we treat a recognized Global Privacy Control (GPC) signal as an opt-out request for the browser or device sending it. You may also contact us using the details below to make a privacy request. If an on-site privacy choice is available, you may use it as well. We will respond within the period required by the applicable law and explain any extension or denial. You may appeal a decision where state law provides that right.

Children and changes

This store is intended for purchasers who can lawfully place an order. We do not knowingly seek personal information directly from children in violation of applicable law. If you believe a child has provided information inappropriately, contact us. We may update this notice as our practices or legal obligations change; the updated date will identify the current version.

Questions and complaints

Contact us with a privacy question or request. You may also contact the relevant state privacy authority or other regulator where applicable. Do not send full payment-card numbers or account passwords by email.

Email: support@schyllingjoy.com
Phone: +1 335-664-8669
Contact address: 2610 N Normandy Ave, Chicago, IL 60707, United States.